Terms of Service

My Wed Hub is operated by MyWedHub, Spain. Contact: support@mywedhub.com.

My Wed Hub is a web application for planning weddings: guest lists, budgets, vendors, tasks, timelines, documents and AI-assisted venue visualisation. We provide it on a subscription basis, with a free tier, a one-time Couple Premium unlock for a single wedding, and a recurring Planner Studio plan for professionals.

• You must be at least 16 and provide accurate registration details.
• You are responsible for keeping your password safe and for activity on your account.
• You may invite collaborators to a wedding workspace. You remain responsible for what they do in it and for the data you share with them.
• One person or organisation per account; accounts are not transferable without our agreement.

You keep all rights to the content you upload — guest lists, documents, photos and planning data. You grant us only the licence needed to host, process, back up and display it so the service works for you, including sending images you choose to the AI visualiser. We do not use your content to train AI models and we do not sell it.

You confirm that you have the right to upload what you upload, and that entering other people's personal data (your guests, your vendors) is lawful in your circumstances. See the Privacy Policy and DPA.

You agree not to:

• Break the law, infringe anyone's rights, or upload unlawful or abusive material.
• Attempt to access other users' data, probe our security, or bypass plan limits.
• Scrape, resell or white-label the service without a written agreement, or place automated load on it that degrades it for others.
• Use the AI visualiser to generate content that is illegal or infringes copyright.

We may suspend accounts that breach these rules, with notice where practicable.

• The free tier is limited (one wedding, up to 150 guests, no collaboration). Paid plans remove those limits.
• Planner plans are billed in advance, monthly or yearly, through Stripe. Couple Premium and AI generation credit packs are one-time payments with no renewal. Prices are shown on the pricing section of our site and include or exclude tax as indicated at checkout.
• Subscriptions renew automatically until cancelled. You can cancel any time from Account settings; access continues until the end of the paid period.
• If a payment fails on a planner subscription we may retry it and, after notice, suspend paid features. Your data is not deleted — your account simply reverts to free-tier limits.
• We may change prices with at least 30 days' notice by email. Changes never affect a period you have already paid for.

Refunds and the statutory right of withdrawal are covered in our Refunds and Cancellation Policy.

We work hard to keep My Wed Hub available, but we do not offer a guaranteed uptime level on these standard terms. Planned maintenance is announced where possible. Support is provided by email at support@mywedhub.com during business days.

Some features let you connect an account you hold with another provider. Connecting the Google Calendar integration is optional and requires your explicit authorisation; it grants My Wed Hub permission to create, update and delete calendar events and Google Meet links on your behalf for meetings you choose to sync. Your use of Google's services remains governed by your agreement with Google, and we use data obtained through Google APIs only to provide this feature, in line with the Google API Services User Data Policy.

You can disconnect at any time from Account settings. Events and links already created stay in your calendar and in your meeting records. We are not responsible for outages, changes or errors in third-party services, and this integration is currently offered as a beta feature without any availability commitment — write to support@mywedhub.com to request access.

The venue visualiser produces illustrative concepts, not photographs of a real result. It can be inaccurate. Do not rely on it as a representation of what a venue, supplier or décor will actually look like, and always confirm details with your suppliers.

Nothing in these terms limits liability that cannot be limited by law, including for death, personal injury, fraud or gross negligence. Subject to that: the service is provided as is; we are not liable for indirect or consequential loss, lost profits, or lost data where you could reasonably have kept your own copy; and our total liability in any twelve-month period is limited to the amount you paid us in that period.

We are not a party to your arrangements with venues, vendors or guests, and we are not responsible for their acts or omissions.

You may stop using the service and delete your account at any time. We may terminate or suspend the agreement for material breach, or on 30 days' notice if we discontinue the service — in which case we will refund any unused prepaid period and give you time to export your data.

We may update these terms. For material changes we will give at least 30 days' notice by email or in-app. If you do not accept a change, you may cancel before it takes effect.

These terms are governed by the law of Spain. Consumers keep the protection of the mandatory law of their country of residence and may bring proceedings in their local courts. Business users agree to the exclusive jurisdiction of the courts of Spain.